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Ellipsend vs Winly (formerly Revio): DM sales CRMs for setter teams compared

Ellipsend vs Winly

Ellipsend and Winly (formerly Revio) are both DM sales CRMs for human setter teams, the people who work Instagram and Facebook DMs to qualify leads and book sales calls. Winly bundles its software with onboarding and weekly live coaching, and adds AI that drafts replies for reps and scores conversations. Ellipsend pairs keyword automations that send instantly with a DM pipeline, revenue traced back to the post, story or ad that started each conversation, and published pricing with unlimited contacts.

These two tools agree on more than most comparisons you'll read. Both say humans do the selling. Both start conversations from something a lead did, like a comment or a message. Both track speed to lead.

So the choice comes down to three things. How much coaching you want bundled with your software, whether you want AI drafting your setters' replies, and whether you need to see which posts make money.

What's the difference between Ellipsend and Winly (formerly Revio)?

Here's how the two compare on what a setter team owner runs day to day. Winly details come from its own site as of October 2026.

FeatureWinlyEllipsend
Built for
Built forHigh-ticket coaches and online experts, and the setters, closers and managers who sell for themTeams of human setters selling in Instagram and Facebook DMs
DM channels
DM channelsInstagram and Facebook DMs, with more channels "as official APIs support it"Instagram and Facebook DMs in one inbox
Who sells
Who sellsYour reps. Winly frames its AI as assisting reps, not replacing themYour setters. No AI answers DMs
What starts a conversation
What starts a conversationSomething a person did. Winly says it does no cold DMs or follower scrapingA lead's comment, story reply, DM keyword or message through an ad
Automations
AutomationsWorkflows triggered by comment keywords, story replies, messages, contact tags or schedules, in a visual builderKeyword automations on comments, story replies, DMs, Live comments and ads, sent instantly
Pipeline
PipelineStages, tags, ownership and handoffs for each conversationPipeline stages for each campaign, plus activities that record qualified, booked and purchased
Team setup
Team setupSetters, closers and managers each get their own login, queue and numbersShared inbox for the whole setter team, with manual and automatic assignment, labels, notes and saved responses
AI
AIAI Copilot drafts the next reply in your voice and summarizes conversations. AI Sales Coach scores conversations and spots deal leaksKeyword automations start conversations. Setters write every sales message
Setter performance
Setter performanceSpeed to lead, response rates, rep performance and where conversations stallSpeed to lead, response rate, follow-ups, booked calls and dollars per DM conversation (dollars per DM) per setter
Revenue attribution
Revenue attributionNot advertised on its siteEvery sale traced to the post, story or ad that started the conversation
Voice notes
Voice notesVoice and video messages sent from the platformSave voice notes and reuse them in any conversation
Price per month (as of October 2026)
Price per month (as of October 2026)Not published. Quotes we've seen are around $597 a monthCore $29, Pro $249, Pro+ $399, Premium $749, billed annually
What you pay for contacts
What you pay for contactsNot publishedUnlimited contacts on every plan, no per-contact fees

Ellipsend never charges per contact, so a viral reel that floods your DMs doesn't raise your bill.

Two terms in that table need a definition. Speed to lead is the time between a lead replying to your automation and a setter sending their first message. Dollars per DM is the total sale value (including payment plans) from a setter's leads divided by the number of leads that setter messaged. It shows what a conversation with each setter is worth, which makes it fair to compare setters who handle different volumes.

Where is Winly strong?

Winly does several things well, going by its own site.

Coaching comes with the software. Winly sells 1:1 expert onboarding, weekly live coaching and a community alongside the product. If your team is new to DM selling and you'd rather have someone teach the process than figure it out, that's real value.

AI that helps reps write and review. The AI Copilot drafts the next reply in your voice, using your offer, tone and objection handling, and it summarizes conversations. The AI Sales Coach scores conversations and flags where deals leak. In workflows, the AI picks the best message from options you've approved.

Rep analytics. Winly reports speed to lead, response rates and rep performance, and shows where conversations stall in the pipeline. Setters, closers and managers each get their own login, queue and numbers, so handoffs between a setter and a closer are tracked.

Scheduled follow-ups. Quiet conversations can get follow-ups on a schedule inside Meta's messaging window. Workflows can also trigger from contact tags or a schedule, on top of comments, story replies and messages.

Clear rules on outreach. Winly says it works within each platform's official APIs and messaging windows, and does no cold DMs or follower scraping.

Where is Ellipsend strong?

Ellipsend is built around one idea. Automations start the conversation and deliver value instantly, then a human setter sells.

Automations that send instantly. When a lead comments a keyword, replies to a story or messages through an ad, Ellipsend sends the DM right away. The freebie lands while the lead is still on your post, and the thread is ready for a setter.

Post-level revenue attribution. Your keyword automations record each lead's source the moment they comment, reply to a story or message through an ad. When a booking or sale is logged for that lead, it's credited to the post, story or ad that started the conversation. So you see revenue next to every post, right beside the views, and you know what content to make more of.

Setter performance in dollars. Every setter's dollars per DM sits next to their speed to lead, response rate, follow-ups and booked calls. That tells you whether a slow month is a setter slipping or a week of content that brought in the wrong people.

Pricing you can see. Ellipsend publishes its prices, and every plan includes unlimited contacts with no per-contact fees. You know what the bill is before you talk to anyone.

Built for how setters work. Setters can save voice notes and reuse them in any conversation, and the iOS and Android apps let them work leads from their phone.

Should AI draft your setters' replies?

This is a real choice, and both answers are reasonable.

The case for AI drafting is speed and consistency. A Copilot that writes the next reply in your voice can help a newer setter respond faster and stay on script, and a coach that scores every conversation catches leaks a manager wouldn't have time to read. If you're onboarding setters often, that help adds up.

The case for setters writing every message is ownership. High-ticket buyers test whether there's a real person on the other end. A setter who writes the reply is thinking about this lead. And when a deal is lost on a $5,000 offer, you coach the person's judgment.

My view is simple. If a sale depends on trust, the person in the conversation should be writing it. Let automations start the conversation and deliver the freebie instantly, then give your setters saved responses and saved voice notes for the parts they repeat.

Whichever way you go, judge the result on dollars per DM. That number tells you whether the approach is closing deals.

How much does Winly cost?

Winly doesn't list prices publicly. Quotes we've seen are around $597 a month. As of October 2026, its site says pricing is tailored to team size and channels, and the path in is a free "growth session" with its team. Its pricing page returned an error when we checked, and the site mentions no free trial.

Ask three things on that call. What the price includes for seats and contacts, whether the coaching is part of the price or separate, and what happens to your bill as your DM volume grows.

Ellipsend publishes its pricing and includes unlimited contacts.

Which should you pick, Ellipsend or Winly?

Pick Winly if your team is new to DM selling and you want coaching, onboarding and a community bundled with the software. It also fits if you want AI drafting replies and scoring conversations, and if separate queues for setters and closers matter to how you run handoffs.

Pick Ellipsend if your setters already have a sales process and you want the system around them. It fits teams that want automations sending instantly, owners who need to see which posts, stories and ads make money, and anyone who wants to compare setters by what their conversations are worth. Published pricing with unlimited contacts makes the cost easy to plan.

If you're still unsure, look at your last ten closed deals. If you can't say which post each one came from, that's the gap to close first.

How Ellipsend fits a human setter team

Ellipsend is the DM sales platform for human setter teams. Keyword automations start conversations on Instagram and Facebook and deliver value instantly. Your setters take it from there in one shared inbox and pipeline.

Every sale can be traced back to the post, story or ad that started the conversation, and every setter's dollars per DM sits right next to it, along with speed to lead and follow-ups. So you know what content to make more of and which setter to give more leads.

Learn more about Ellipsend

Frequently asked questions

Is Revio the same as Winly?

Yes. Revio, the DM sales CRM for Instagram and Facebook selling teams, renamed itself Winly. Winly's rebrand page says existing customers keep the same core experience, support path and login, with the same team behind it. Its site is getwinly.ai.

What is the main difference between Ellipsend and Winly?

The main difference between Ellipsend and Winly (formerly Revio) is what comes around the CRM. Winly bundles coaching and onboarding and adds AI that drafts replies and scores conversations. Ellipsend, a DM sales platform for setter teams, adds keyword automations that send instantly, revenue traced to the post, story or ad behind each sale, and dollars per DM conversation per setter. Both keep humans doing the selling.

How much does Winly cost?

Winly (formerly Revio) doesn't list prices publicly. Quotes we've seen are around $597 a month. As of October 2026, its site says pricing is tailored to team size and channels and mentions no free trial. Ellipsend publishes its pricing and includes unlimited contacts on every plan.

Does Winly use AI to answer DMs?

Winly's AI Copilot drafts the next reply in your voice and summarizes conversations, and its AI Sales Coach scores conversations. Winly frames this AI as assisting reps, not replacing them. Its site doesn't clearly say whether the AI can send replies without a person.

Does Ellipsend have an AI setter?

No. Ellipsend has no AI that answers DMs. It's built for human setter teams, so keyword-driven automations start conversations and deliver value instantly, then a person handles the sale.

Can Winly track which Instagram posts make sales?

Winly's site doesn't advertise revenue attribution to posts. It lists speed to lead, response rates and rep performance. Post-level revenue attribution means crediting each sale to the post, story or ad that started the conversation, which Ellipsend does through its keyword automations and logged sales.

Gabe Padilla

Co-founder and CEO of Ellipsend. Before that he ran one of the top ManyChat agencies globally.

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Just Post. Ellipsend Handles the Rest.

The DM sales platform for setter teams. Keyword automations start the conversation, setters sell, and every sale is traced back to the post that started it.

Learn more about Ellipsend